By Dan Ly, Director of Teaching and Learning

We’re excited to share Lumen Learning’s newest course: Organizational Behavior/Human Relations. These course materials introduce students to the field of organizational behavior and how to analyze the impact of human behaviors on organizations. Students also learn strategies to influence the behavior of individuals to improve an organization. The course covers topics from individual and organizational differences to management and organizational structure. Read on for more information about the new course.

Ways to explore this course:

What to expect in this new course:

Well-designed Learning Content

This course includes complete content to replace expensive textbooks, curated to include text, video, images, assessments, and other learning activities aligned with course learning outcomes.

  • Assignments and discussions support the course learning objectives by presenting students as consultants faced with real-world workplace issues to encourage critical thinking and application. Use assignments as-is or adapt them to be collaborative group activities in a flipped classroom.
  • Interactive activities throughout the course encourage students to apply concepts and demonstrate comprehension.
  • Powerpoint slides for every module featuring in-class participation opportunities.

Interactive Activities

Course Interactives give students the opportunity to practice and develop skills taught in the course. Use these links to visit the interactive activities:

  • Module 2: Social Diversity in the Workplace
  • Module 5: Organizational Culture
    • Organizational Culture A scenario where a company struggling with retention brings in a consultant after many exiting employees cited a broken organizational culture as a reason for leaving
  • Module 6: Motivation in the Workplace
  • Module 7: Managing Stress and Emotions
    • Managing Stress A scenario where DeAndre, a recently promoted team lead, manages his stress with the help (or hindrance!) of friends and managers.
  • Module 9: Group Dynamics
    • Group Development Simple walk-through showing an example of how a team would go through the five stages of group development
  • Module 11: Conflict and Negotiation
    • Conflict Management A scenario about two merging flooring companies and how to manage the conflict therein. 
    • Which Conflict Management Style is the Best? Simple walk-through, comparing different conflict management styles, and when to use each
    • Negotiation A scenario about two merging flooring companies and how to appropriately negotiate the needs of employees from the two former companies. This interactive partners well with the conflict management interactive earlier in this module.
  • Module 12: Making Decisions
    • Making Decisions A scenario about two friends and the decisions they have to make in establishing a bakery.


Assignments (and a rubric to assist in grading) are freely available to instructors as part of our faculty resources. Please complete this short form to verify your role as an instructor to gain access to the assignments below.

  • Social Diversity in the Workplace: Present recommendations for fostering an inclusive organization
  • Motivation in the Workplace: Identify and apply the appropriate motivational theory/theories to construct a work environment
  • Technology and Communication: Identity which strategies and tools are most effective for formal communication between senior management and employees
  • Individual and Group Behavioral Theories Applied to the Workplace: Explore team dynamics and consider workplace setting
  • Leadership and Management: Identify the various leadership styles, roles, and traits in the scenario and apply them to specific business situations
  • Change Management and Conflict Resolution: Develop a strategy to plan and implement data-driven decisions for making changes to an organization


Continuous Improvement

Because this course is designed using open educational resources (OER), we have the ability to make timely, targeted, data-driven improvements to strengthen learning for everyone using our courses. If you have content or suggestions you would like to contribute to help improve this course, please send an email to or share feedback using this form.

Access to Lumen Courses

To review and adopt Organizational Behavior/Human Relations, or any other Lumen course, follow these steps:

  • Review course materials in the public catalog
  • Click the “Try This Course”button to inform us which course(s) you’re interested in OR send an email to to request a course

To start teaching with Lumen course materials, you’ll need to take the easy step of importing a new cartridge into your LMS. After that, you can go through your regular course setup steps to customize the materials to fit your syllabus and how you teach your course.