Business Communication Skills for Managers

In Business Communication Skills for Managers, students learn how to communicate effectively in business, with an emphasis on the use of these skills managing teams and organizations. The course introduces important elements of successful communication, providing examples of effective communication and providing students opportunities to practice the same. The course covers the essentials of communication including professional writing, visual aids, presentations, speeches, phone and online communication, and both getting hired and finding new hires.

This course was developed by the Lumen Learning team with contributions from Freedom Learning Group, Barbara Egel (City Colleges of Chicago), Susan Kendall (Arapahoe Community College), Robert Danielson (Saint Mary’s College of California), Nina Burokas (Mendocino College, Saddleback College), Sherilyn Reynolds (San Jacinto Community College), Farhad Desai (Concordia University), and Marie Stirk.

Lumen OER courses apply learning science to engage students and better support the learning process. Lumen materials aim to deliver an active learning experience. They include text, images, videos, assessments, directed feedback, practice questions, simulations, and other interactives that invite students to apply their knowledge, improve their understanding, and perform better. Term over term, Lumen’s Waymaker courseware makes it possible to use learning data to identify where content improvements are needed. We work collaboratively with faculty and subject matter experts to develop and test iterative, continuous improvements aimed at increasing efficacy and learning.

Additional Course Features

These course materials include:

  • Waymaker Courseware: User-friendly Waymaker learning tools improve success for at-risk students with personalized study plans, automated study tips and nudges, and early alerts to identify and help struggling students.
  • Outcome-aligned OER: Designed to replace expensive textbooks, this course curates the best available open educational resources (OER) aligned with learning outcomes. Teach it as-is or customize to fit your needs.
  • LMS Integration: This course is delivered with seamless LMS integration and automatic grade return for Canvas, Blackboard, Brightspace, and Moodle.
  • Accessibility: Lumen is 100% committed to providing learning materials that are accessible to all learners. Lumen course materials are mobile-friendly.

Teaching with Lumen Course Materials

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  • Replace expensive textbooks | Ready-to-adopt open educational resources (OER) include text, videos, simulations, self-checks, and other interactives.
  • Choose affordability | Low cost to students.
  • Use better content | Continuous, data-driven improvements make OER content more effective at supporting learning.
  • Simplify access | Easy access to course materials in your LMS (Blackboard, Canvas, D2L, and Moodle) plus automatic grade return.
  • Improve student outcomes | Research shows Lumen course materials can improve academic performance, passing rates, and course completion.

FOR INSTRUCTORS

  • Connect with students | Instructor and student tools designed to help strengthen communication.
  • Save time | Start with curated, outcome-aligned OER and supplemental instructor resources like quiz banks, assignments, slide decks, etc. 
  • Customize your course | Freedom to tailor course content to fit your learning outcomes and instructional approach.
  • Enjoy awesome support | Faculty-friendly onboarding, training, and support. 
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FOR STUDENTS

  • Learn by doing | Online homework, self-check activities, and other interactive tools strengthen learning.
  • Engage from day one | Avoid falling behind with access to course materials from the first day of class.
  • Retain materials | Download a digital copy of course content to keep forever.
  • Become a better learner | Real-time feedback guides students on where to focus and how to improve.

Are you ready to get started with Lumen Learning digital courseware?

Great! Fill out our Explore a Course form, and our team will contact you promptly.